SHIPPING & RETURNS
All orders are shipped within 5 - 7 business days.
Return & Exchange Policy
It’s a Tryst, LLC is committed to 100% customer satisfaction! We hope you and your partner LOVE all of our products. However, if you are unsatisfied with your purchase, you can return the product and get a refund.
You can return a product for up to 14 days from the date you purchased it. Any product you return must be in the same condition you received it, unused, and in the original packaging. You will be responsible for the return shipping cost. For a refund, please email us at ITSATRYST@GMAIL.COM with your order number and the reason for your dissatisfaction.
We only exchange items if they are defective or damaged. If you receive an item that is defective, you should promptly contact us at ITSATRYST@GMAIL.COM with details of the product and the defect.
We do not accept returns or exchanges for sale items. If you receive a defective item, please contact us with details of the product and the defect.
Upon receipt of the returned item, we will fully examine it and notify you via e-mail within 3-5 business days, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product. If you are entitled to refund, we will refund the purchase price using the original method of payment.